Guest Code of Conduct - Please Read
Here in the remote mountains of northern Bali, you will be interacting with Balinese staff and local villagers who are a gentle people relatively untouched by tourism. Bali Eco Stay management ask that you observe and respect the social and cultural traditions and practices of the Balinese peoples and to recognize their worth. When talking to our Balinese staff in the resort, trekking through rice paddies or food forest, walking through local villages or attending ceremonies we ask you to observe the following:
- Always start a conversation with “halo” and a smile
- Introduce yourself and speak politely
- Talk at a normal volume from a close distance.
- Do not yell across a room or field
- Talk slowly and clearly with as few words as possible
- If the Balinese do not understand you, they may just smile and say OK. Don’t presume they know exactly what you mean. Be patient: you are the one who should learn some Indonesian while in Indonesia.
Local School Dress Requirements
When visiting the local school, please refrain from wearing short shorts, and wear a sleeved shirt (no singlets).
Ceremony Dress & Behaviour Code
The local Balinese will welcome you to attend their Hindu ceremonies in nearby village temples.
- A long sarong and sash must be worn so ask our staff to provide one if you do not have one.
- Wear shirt with sleeves
- Do not wear singlet or strappy tops that show shoulders or arm pits
- Please stay with your host and follow any instructions given to you
- Do not sit in a chair higher than a priest
- You can partake in prayers – follow your hosts instructions
- When trekking, do not enter a temple of any kind without a sarong and shirt
Special Note for Women
You must never enter a temple if you are menstruating
It is foolish to think it doesn’t matter if no-one knows. We know of many cases where western women have had misadventures after entering a temple while menstruating so, apart from being offensive to the Balinese culture, you really don’t want to risk it.
We recommend you take a guide when trekking for a more informative experience, however many guests enjoy walking independently. Carry a stick if you are concerned about local dogs; alternatively if you feel threatened, STAY CALM, and pretend to bend down and pick up a stone. You won’t need to throw it, as Bali Dog’s are generally ‘all bark’, and will retreat at this suggestion, then slowly walk away. In the unlikely event that anyone is bitten or even receives a tiny scratch, please inform our staff immediately as rabies still occurs in Bali and immediate medical attention is required even for the smallest wound.
While this is rare and unexpected on our mountain, Bali Eco Stay has a strict policy of “Zero Tolerance” of sexual harassment towards staff or guests.
- If female staff feel offended by guests actions they will report to Mini the traditional land owner and restaurant manager.
- If male staff feel offended by guests actions they will report to Agung the traditional land owner and office manager.
- If guests have a problem with staff or local villagers they should report to Australian owners John or Cath Blundstone
Sexual harassment behaviour by guests will lead to their prompt removal from our mountain. Serious cases will be reported to the police.
Sexual Harassment behaviour by staff or villagers will be dealt with by local Banjar. Serious cases will be reported to the police.
- Our massage staff provide traditional Balinese massage only.
- Do not request sexual favours or this will be treated as sexual harassment..
Guests should feel comfortable and safe knowing we have this policy in place.
Read this and feel good about eco travel
Bali Eco Stay Environmental Management
Revised March 2013
Bali Eco Stay is a small Balinese eco resort built in 2010 on 2 hectare/5 acre/200 Are of leased land surrounded by rice paddies and food forest on the south western slopes of Mount Batukaru, in north central Bali, Indonesia.
The resort is in a remote location near Kanciana Village, Kemetug, north Tabanan approximately 2 hrs drive from Denpasar International airport.
Created using local renewable timbers and natural materials and employing traditional craftsmen, Bali Eco Stay aims to be an excellent model of sustainable tourism that will enhance the environment and show local villagers and guests a new way of moving towards a sustainable future.
An organic permaculture garden provides the resort restaurant with many fruits and vegetables. All water is sourced from a river and spring and recycled back to nature via waste water gardens. Waste is minimised and the aim is to re-use and recycle wherever possible. A successful hydro power system was constructed with a goal to be off the utility power grid in the foreseeable future.
A garbage collection program was implemented in three local villages which lead to Kanciana village being nomination in Bali’s “Lomba Desa Terpadu” tidy village awards.
While tourism has run rampant and largely uncontrolled in Bali in recent years, at Bali Eco Stay John and Cath Blundstone wanted to create something very different and unique to provide tourists with a real Balinese cultural experience while enjoying nature and nearby adventure activities and treading lightly on the earth..
There are very few administered environmental laws in Bali and most are not followed by the general population so Bali Eco Stay lead by example and voluntarily implement their own environmental policies and educate staff and local villages on best environmental practices.
- The goal was to create a sustainable eco resort from the very start. Funds and inspiration for the project were provided by Australian investors John & Cath Blundstone.
- In keeping with Eco principles, the land was leased, not purchased, from the original Balinese land owners who are now an integral part of the business as office manager and restaurant manager.
- Land rights and acquisition (leasehold) were dealt with through the Balinese land owners Tabanan registered notorist
- Norman Van Hoff, a qualified environmental consultant from Sarinbuana Eco Lodge designed and sited the buildings and advised on minimising environmental impact.
- Buildings in keeping with the local environment and culture were carefully sited in harmony with the natural contours of the land with no loss of rice paddies and minimal removal of existing farming vegetation.
- Local craftsmen used predominantly traditional building techniques
- Local timbers and materials were harvested from the property where possible e.g. bamboo & coconut timber
- Timber buildings were treated for pests and termites with an environmentally friendly product called Freemite
- Traditional Hindu ceremonies for construction were recognised and paid for by owners and appropriate temples erected to respect local culture.
- Minimal trees were removed during construction of the resort.
- Only plant based herbicides and pesticides are used in garden and grounds.
- All cleaning products are natural bio-degradable and produced locally in Bali.
- Our resort landscaping uses local species of plants grown from cuttings or seeds
- Vetiver grass is used to stabilise slopes and fish pond banks.
- Vetiver grass was also planted to reduce run-off erosion. Any soil from water runoff is retrieved in our hydro catchment and re-used in the garden.
- Many native fruit and nut trees have been planted to encourage insects and wildlife
- No rice paddies or food forest were lost in the development of Bali Eco Stay. Organic red rice continues to be produced on the resort property.
- Extensive stabilised access paths were provided for local farmers to reach their rice paddies while preserving the landscape
Community and Staffing
- Giving back to the community is a large part of the purpose of Bali Eco Stay: to help provide a future for the young people with all staff sourced from the local villages and trained in hospitality and eco practices.
- All profits from the resort are re-invested locally in Bali
- Permanent staff are employed as well as other local workers hired for extraordinary jobs and maintenance activities.
- Bali Eco Stay tries to keep on working with and teaching the local community best practices by attending local Banjar meeting where the importance of removing plastic from the environment is particularly stressed.
- Wherever possible, local suppliers are used for additional food and construction materials and environmental awareness is promoted to them also.
- Regular donations are made to local Banjar and ceremonies and offerings paid for.
- Bali Eco Stay organise book, pencils and laptop donations from guests and friends,
- Any staff hospital expenses are covered including 3 months full pay maternity leave, and two weeks full pay paternal leave for fathers.
- Staff are paid above average wages and 1 months holiday annually.
- In addition to a 1 hr lunch break staff have other 30 minute breaks for morning and afternoon tea breaks with a meal provided at morning tea.
- Bali Eco Stay closes three days at a time, three times a year so staff can enjoy religious ceremonies for Nyepi Balinese New Year, and Galungan & Kuningan (twice yearly).
- Bali Eco Stay has a good working relationship with their staff and hence are a popular employer
- Bali Eco Stay’s mini shop supports local entrepreneurs and sells Mutuninga Products (local cashews, rosehips and dried mangoes packaged in hand woven bamboo) to support a program to get beggars off the streets of Bali; Coconut lamp shades made by local artisans, bamboo flutes and boxes made by villages; locally made soaps and jams chocolates
- BES allow villagers access through the property to reach rice paddies and temples.
- BES contributions to local Banjar support spiritually important properties and sites.
- Local entrepreneurs are supported to run a mountain bike business, motorbike hire, trekking service and taxi service for guests.
- All resort decorations are Balinese and where possible purchased direct from the artist. Cheap imitations are avoided and premium prices paid to support the artists.
- Organic cotton bed covers were purchased direct from an Ubud artisan who spun, wove, naturally died and hand painted the linen.
- Guests are invited to attend local religious ceremonies after being informed of appropriate behaviour. Sarongs are provided for correct dress code.
- “Code of Conduct” for Balinese culture, dress code and basic Indonesian language information are provided in guest bungalows and on website.
Other Eco Community projects achieved since 2011
- Re-tiled Apit Yeh Village Community Hall
- Provide teachers to instruct 79 students at Kemetug School in traditional dance and music
- Provide sports coaching for students on Saturday mornings
- Assist teachers at Kemetug School to teach English to students on Tuesday afternoons from 1 to 4pm
- Sponsor Gempinis Village volleyball court
- Sponsor Kanciana Village Gemelan Group
- Teach English to students at Bali Eco Stay on Wednesdays from 2 to 3pm
- Teach English to adults at Bali Eco Stay on Thursdays from 4 to 5pm
- Provide Silat teachers to instruct children on Wednesday and Saturday afternoon from 3 to 5 pm (Traditional Indonesian Martial Arts).
- A junk room was converted to a library at Gemetuk Elementary School.
- Roof of library and school offices replaced.
- All water is sourced from river and spring. It is pure and does not require chemical treatment and is recycled back to nature via vegetated waste water gardens.
- Although Bali Eco STay in a high rainfall area we choose to use the water responsibly with low water pressure showers and dual flush toilets.
- We change bathroom towels every 3 days or on request
- All laundry and kitchen detergent, guest shampoo and soap are biodegradable.
- Guests are asked to only use the natural soaps and shampoos provided for the health of waste water gardens.
- Each toilet and shower has it’s own septic system and waste water garden
- No Bali Eco Stay water damages the environment in any way.
- Guests are asked not to put any inorganic material into healthy waste water garden
- Bali Eco Stay use locally produced and environmentally friendly Bali Asli shampoo, body wash, laundry detergent, household detergent. Baking soda, vinegar, sodium percarbonate are used for stubborn fabric stains.
- Guest swimming area is a non-chemically treated river pool
- Most of the power is generated on-site from the river. This hydro electricity powers all of the resort except refrigeration, freezers and office computer. Generators are used as backup.
- Bali Eco Stay management have been tenacious and determined to maintain the operation of the hydro system and aim to be 100% hydro powered in the future. If 100% hydro power is not possible, they will purchase solar panels to achieve this goal. Solar is only a recent option due to new technology which has produced solar panels that don’t require direct sunlight., as the mountain resort has cloud cover by midday on most days.
- Low wattage florescent bulbs are used throughout the resort and efforts are always made to reduce power consumption and research new ways to save energy: ie moving from standard energy efficient florescent globes to newer technology LED lights
- Energy is conserved by using natural circulation and no air-conditioning or fans.
- All buildings use natural lighting during the day from windows and skylights.
- Only energy efficient “on-demand” gas hot water heating is used.
- Front loading washing machines used to reduce water and energy consumption.
- Laundry is sun dried or natural gas dryers are used in wet weather.
- Dishes are washed by hand. No Dishwashing machines.
- Ovens and cook tops are all gas.
- Large hot water thermos at breakfast, morning and afternoon tea are used instead of re-boiling an electric kettle.
- There are a minimal number of energy appliances and electronics.
- Bali Eco Stay management endeavour to purchase more fuel efficient vehicles and machinery: ie 4 stroke grass cutter.
- No TVs in guest rooms. Use of hairdryers is discouraged by not having power sockets in bathrooms.
In the Kitchen
- No MSG, margarine or refined oils are used in cooking
- BES endeavour to supply the restaurant from their permaculture garden
- Alternatively we source other produce locally where possible to minimise packaging and emissions from transport. Other items are purchased in bulk to minimise packaging.
- Locally grown coffee, palm sugar, vanilla, eggs and coconuts are used.
- Herbs & spices freshly ground daily
- Only stainless steel pots used for cooking & glass for baking
- Free Range chicken and eggs are sourced locally
- 75% of restaurant menu is local cuisine produced by Balinese staff using traditional cooking methods
- Durable service and storage items are always used instead of plastic.
- Bali Eco Stay strive for zero waste in the kitchen.
- The use of bottled water is minimised by offering unlimited spring water to all guests and providing natural spring water dispensers in all rooms.
- Stainless steel refillable water bottles are sold to guests for filling with spring water.
- Only stainless steel and glass cooking utensils are used in the kitchen
- Bali Eco Stay utilises waste segregation and works with a nearby rubbish tip where locals make a living from selling recyclables.
- All organic food waste is composted and used in the permaculture garden.
- Programs are financed in nearby schools to educate the next generation on recycling and environmental awareness through movies and lectures.
- Educating the local villagers is a vital part of waste management as the Balinese culture of throwing rubbish on the grounds comes from a history of everything being wrapped in banana leaf and bamboo. They do not understand why plastic does not disappear so quickly so we have to educate them on a continual basis
- Bali Eco Stay will continue to use renewable local timbers, bamboo and other natural fibres to maintain and expand our resort.
- They will keep on working on water and garbage management to preserve the unspoilt environment.
- They will continue to inform and make local villagers sensitive to waste management so that these skills become part of their daily lives and the next generation will be more responsible with garbage disposal.
- They will continue to develop our hydro power supply system.
- They aim to be a as self sufficient as possible for food, energy and water and power.
- Bali Eco Stay will continue to review, plan, update and implement their eco policy for best practices for the environment.
- Bali Eco Stay management will mentor and encourage other tourism operators to operate more responsibly.
Email firstname.lastname@example.org to request a printable Word file of this four page Environmental Management Statement compiled by Miss Ronnie, Eco Business Consultant.